Hi I'm Chad.
I'm passionate about taking complex design challenges and making them as simple as they can possibly be for my clients and users. I also love empowering and mentoring other designers on my team to create their best work.
I've been lucky enough to work with clients of all sizes, from plucky start up companies to enterprise companies like Microsoft, Boeing, and Windermere. In every project I work to balance the voice of the user with business goals to create experiences that delight all sides.

Here are some highlights from recent projects:
I worked on a multidisciplinary team as lead UX designer for a project that simplified the user onboarding process for a piece of the Microsoft Store portfolio, it resulted in a 50% drop in support calls year over year.
I recently completed a six month project that reduced the time our users spent on a task from 90 minutes to 15 minutes.

Curious about what else I've done?
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